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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A context menu will open. It includes thorough information about all the operations that you can perform on that particular page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of tutorial video clips demonstrating how to use our hosting Control Panel. They're created for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you need, take a peek at our comprehensive FAQ database, which covers questions asked by real individuals and offers real solutions. We frequently update our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, you can touch base with our excellent team of technical support engineers available 24-7 and eager to help you with any problem. Each trouble ticket you send will be replied to within sixty minutes (the average response time is only 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 291243

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com